Big wargames

[martin goddard]

Maybe James in his second name?  Richard James xxxx
I often answer to my alternate names of Oi,Hey, Poppet and Loser.

martin

[Sean Clark]

Andy

We have several DeepCut mats at the club.

I'll await the arrival of this mat  but suspect it may be my last purchase.

[Smiley Miley 66]

Our local gaming shop Entoyment actually supply Deepcut studio mats.
Miles

[Sean Clark]

I didn't realise they stock Deepcut Miles.

[Colonel Kilgore]

I received my Deep Cut sci-fi mat from Wayland Games (thanks for the idea, Stewart) yesterday.

I knew it was out of stock when I ordered it, but Royal Mail delivery was prompt once it was sent. And delivery was free.

I went for the cloth, as opposed to mouse mat, material for ease of storage.

The only downside is the absence of grid lines, that I really like on my Tiny Wargames cloths.

Simon

[martin goddard]

I did not know that Miles. Thanks. I will have a good look on 7th  CK day.


martin

[Leman (Andy)]

DeepCut will add grid lines if you ask them. I think there might even be a section on their ordering to allow for requests. Will have to check that out, but a few years ago they did me a 4x3 with a 4" grid and a 6x4 with a 6" grid.

Just checked and yes, they will print any size grid or hex requested on any size mat requested. Go to shop and scroll down to a large menu, then click on custom mats to enable you to do this. They really are a good company to deal with. (As an aside, the nicest children I ever taught were Lithuanians and Kosovans)

[Sean Clark]

I shall take a look myself Andy. Thanks for the info.

[Sean Clark]

I'm having déjavu.

My mat has arrived, but it's printed on a PVC type sheet that doesn't fold  and can only be rolled up.

As per the website, I was expecting premium hemmed cloth.

I may be being fussy. But this is shiny, doesn't fold up and smells very strongly of PVC.

I'm awaiting a response.

[Moggy]

Maybe I should have used their name as one of the dodgy companies instead of Pitir Peg    for my TCR buildings.

Derek

[martin goddard]

Take heart Sean. You are quite close. Operation market garden  was a success ; apart from that final bridge.


martin

[Bankinista]

Possibly a bridge too far.

[John Watson]

Running a business must be really easy. Advertise some random products, take orders and money from people, send them anything you've got in the warehouse.
John

[Sean Clark]

It's hugely disappointing  because I wanted to give them a chance after a bad experience previously.

Oddly I've now recieved a dispatch notice  for my original order of 7th May telling me my mat is on the way. I'm wondering whether this is a replacement mat, or just some automated notification.

[Sean Clark]

I recieved this reply 2 days ago from 'James'.

So the notification I recieved was clearly with reference to the vinyl mat I was sent.

Let's see how long it takes to turn this order around.

We are on day 38 of this farce, during which:

1. Intial contact from Big Wargames on 7th May was very promising, using info@duoo.co.uk email.
2. Then nothing.
3. I contact Big Wargaming at the same email address on 17th May requesting an update.
4. At which 'Richard' responds the same day apologising and saying he will ship that week with a tracking number.
5. 24th May, still no mat. Again using the Duoo email address  no response is forthcoming.
6. 28th May I ask for a refund using the Duoo email address, which bounces and apparently  no longer exists.
7. 29th May, 'James' then appears on the scene, apologises and states he will send my mat that day.
8. He tells me that he will find out what happen to the original mat!!!
9. He's now using the warmat email address.
10. 30th May, I email James, asking if he managed to post the mat as promised the previous day.
11. 2nd June I again ask for an update.
12. James responds with a screenshot of a delivery note saying my parcel has been sent by Darenth Print and Design Limited and will arrive on 3rd or 4th June.
12. He emails separately apologising for the issues.
13. A mat arrives on 2nd June. The wrong mat - printed on some kind of plastic vinyl. I email James to let him know.
14. I email him again on 12th June asking for an upsate.
15. James replies on 12th June. He apologies and says he will ship the correct one ASAP.

So here we are.

DO NOT TOUCH THIS COMPANY WITH A BARGE POLE.