Big wargames

[Colonel Kilgore]

Do please tell, Sean.

As an aside, I've been waiting for a sci-fi mat from another supplier for many weeks now. Although to be fair they did tell me that it was out if stock when I ordered it, and have been sending me weekly emails to confirm that they've not forgotten about it.

Simon

Actually, Wayland Games have just emailed me to say that my mat for TCR is on its way.

Thanks for organising that, Sean 

Simon

[Sean Clark]

It's not good news from me.

I emailed last Saturday to enquire where my mat was.

I recieved an apology and was told it would be shipped during the week with tracking.

Heard nothing.

Emailed this afternoon. Yet to get a reply...but it is a Saturday, so no expectation.

If I hear nothing I'll put a claim into PayPal.

I'm still willing to give benefit of the doubt...

[martin goddard]

Fingers crossed Sean.

martin

[martin goddard]

Good mat Sean?

martin

[Sean Clark]

No word from the company or sign of my mat 

[Stewart 46A]

Hi Sean
You could put the details up on TMP , Richard seams to respond on there

Stewart

[martin goddard]

Probably best to let it lie?
Get the money back or fix a very exact deadline for an outcome.

Otherwise it might get out of control and very angry. A bit Julian.
If Sean has the time, then  fine, but maybe time is too valuable and not to be  spent on predictable outcomes?


martin

[Sean Clark]

I'll wait until I get my £48 back before further comment.

[martin goddard]

Prudential Sean


martin

[Sean Clark]

I've emailed Big Wargames tonight using the same email address over which we've communicated to place the order. It apparently  no longer exists 😡

[Colonel Kilgore]

That's a worry.

Have you been using the email address still showing on their website, Sean?

warmatsuk@gmail.com

Simon

[Sean Clark]

Just tried it.

[Sean Clark]

What a turn up.

A chap named James has got straight back to me, apologised and is sending the mat out today.

The Duoo email address, answered by Richard and the order placed through, now appears defunct. I've no idea whether he still has anything to do with the company, but this rapid response from James is promising.

Of course, I don't have the mat yet. I shall report back when it arrives.

[Stewart 46A]

Be aware Sean, I was emailing 'James' enquiring about a mat and he slipped up and signed one 'Richard'

Stewart

[Leman (Andy)]

I highly recommend DeepCut of Lithuania. They are in the EU but good quality and very dependable. They also attend several UK wargames shows. I have arranged show pickups with them before now.